Transparency

Being accountable

At H&M Group, transparency means sharing clear, accurate and relevant information about our supply chain, our products and our business standards and policies. It’s about knowing how and where our products are made and disclosing this information publicly in an honest and accountable way.​

Transparency has always been a key part of our sustainability strategy and we have been committed to increasing our level of transparency for many years. H&M was one of the first big brands to make its supplier list public in 2013, and we have worked continuously to share more supplier information ever since. ​

We believe transparency is key to driving sustainable change across our industry because it creates both comparability and accountability. Transparency empowers customers to make more informed purchasing decisions. It also empowers businesses to make better-informed decisions that will improve their sustainability performance and drive positive change.

There is still a long way to go but we are fully committed to our transparency work and the positive change it is leading to.

Supply chain

Supply-chain transparency is about disclosing the details of all the facilities involved in the manufacturing and production of garments.

Our supplier list, which was first published in 2013, maps and shares the details of our tier 1 suppliers and their manufacturing and processing factories, accounting for 100% of the products we sell across our brands.

Information shared includes name, location, address and number of workers per facility. This information complies with the Transparency Pledge we made in 2017. We also share data relating to worker representation and gender breakdown per facility.

We are continuously working to share more supplier information with the ambition to enable full supply-chain transparency.

Visit our supplier list

Products

Product transparency means sharing information about how, where and what a product is made from.  It’s also about disclosing data relating to the environmental and social impact of a product.

In 2019 H&M became the largest global fashion retailer to share product transparency information detailing where every product was made, and what it was made from.

This information is available at www.hm.com for all H&M products and includes the name, address & location of the manufacturing factory, as well as material composition.

Today we are working to increase product transparency by including more data relating to a product’s environmental & social impact. We believe this information will empower both our customers and our business to make more informed choices.

Standards and policies

Disclosure of our business standards and policies is vital to our transparency work. It enables open access to the rules and regulations that we adhere to, ensuring that we operate our business in the right way for people and the planet.

Sharing information about business standards and policies creates accountability and drives responsibility.

Find out more about our Standards & Policies

“2020 was a huge milestone in our transparency work”

Transparency plays a key role in driving H&M Group’s sustainability efforts forward.
Read more about our initiatives that push boundaries in the industry.

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